Position: Customer Expert
Work model: Remote in Greece
Location: Greece
Employment type: Full-time
What you will do:
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Communicate with customers via phone, chat & e-mail
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Track and follow cases to ensure they closed in an efficient and timely manner
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Maintain high customer satisfaction, representing a major brand
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Provide and maintain strong, professional relationships with all partners and show empathy at all times
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Work towards reaching targets as set out by client statement of work as well as internal targets
What you will bring:
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Fluency in Portuguese
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Very good communication skills in English B2 level
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Exceptional communication & soft skills, as well as problem-solving skills
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Computer knowledge/tech savviness
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Resourceful, able to multitask
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Thrive as a team player in a fast-paced, high-energy, change-oriented environment
What we offer**:**
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Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
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**Competitive monthly salary + 2 extra salaries per year + monthly performance bonus, **Sundays and public holidays are paid 200%
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Health care benefits and numerous other discounts
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Full training by certified instructors
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Professional growth &** development opportunities**
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Special events as well as community & social responsibility initiatives
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Free online Greek language courses