**Role Overview: **
Support and operate a fully managed, cloud-native DevOps platform (SaaS) using best-of-breed tools. Work in a collaborative, agile team to ensure platform reliability, scalability, and customer satisfaction.
**Key Responsibilities: **
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Operate and monitor the DOaaS platform using Grafana, Prometheus, Loki.
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Manage CI/CD pipelines (Jenkins, GitLab) and automation workflows.
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Deploy, maintain, and troubleshoot customer environments in Docker & Kubernetes.
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Resolve customer issues, apply patches, and ensure system stability.
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Configure Linux (Ubuntu/RHEL) systems and containerized applications.
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Manage network services: Nginx, Ingress, Load Balancers, TCP/UDP/SSL/TLS/DNS/HTTP.