We are looking for an Account Manager to join our team in Zagreb. You will manage a large portfolio of small and medium-sized restaurant partners, helping them grow their business on our platform. This is a hands-on role that requires strong organizational skills, persistence, and a proactive approach. You'll spend a significant part of your day reaching out to partners, making calls, and building relationships.
THE JOURNEY
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Manage a portfolio of 100+ small and medium-sized restaurant partners
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Conduct regular outreach via phone and email to engage existing and potential partners
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Build and maintain relationships with partners, understanding their needs and challenges
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Monitor partner performance using data and provide recommendations for improvement
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Organize your portfolio effectively to ensure all partners receive appropriate attention
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Promote platform features, promotions, and advertising opportunities to partners
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Collaborate with internal teams (operations, marketing, support) to resolve partner issues
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Meet monthly targets for partner engagement, activation, and revenue growth