We’re flexible! We’re happy to receive applications in English or German.
Are you passionate about creating a welcoming, professional and secure workplace environment? Do you enjoy being the first point of contact and taking responsibility in a dynamic, regulated context? At the European Energy Exchange (EEX), our reception is more than a front desk – it is a central service hub, a security interface and the first impression of our organization.
The EEX reception desk must be reliably staffed Monday to Friday between 9:00 a.m. and 6:00 p.m. Ensuring continuous service coverage during these hours is a core responsibility of this role. We are looking for a Receptionist (m/f/d) who takes ownership of this role with professionalism, reliability and a strong service mindset.
After all, we value the exchange of ideas, being there for each other and encouraging continuous improvement - we call it: the exchange mindset!
Your tasks:
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In this position, you are a key part of our daily operations and contribute directly to smooth workflows and a positive experience for visitors and colleagues alike
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You provide a professional and welcoming reception for visitors, business partners and service providers
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You act as the central point of contact for incoming phone calls and enquiries
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You manage visitor registration in line with security, compliance and confidentiality requirements
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You handle incoming and outgoing mail and coordinate courier services
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You work closely with the Facility Management & Physical Security teams
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You actively support the implementation of service and security standards in a regulated exchange environment
Your skills:
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Completed vocational training in a commercial, service-oriented or comparable field
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Experience in reception, front office or customer-facing roles is an advantage
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A strong service mindset combined with discretion and a high sense of responsibility
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Structured, reliable and independent way of working
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Confident and professional appearance, also in security-relevant situations
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Very good German and English language skills, both written and spoken
Why join us:
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Attractive salary package with many benefits including childcare facilities, meal allowance, job ticket, sport and recreational events
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Flexible mobile working arrangements in a divers team
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Personal development thanks to extensive further training opportunities
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A place in a dynamic and international team within EEX Group and Deutsche Börse Group
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A long-term perspective in the constantly growing and evolving energy
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Bespoke onboarding plan