Job Description:
Technology Service Analyst / Application Owner – Moyens de Paiement (f/m/x)
For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.
Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division.
If you are motivated to take the initiative and collaborate with colleagues around the world; if you want to be part of a community where you can grow, both professionally and personally - join our team.
Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security.
Role overview
As Technology Service Analyst / Application Owner, you ensure the stability, compliance, and evolution of key local payment applications while collaborating with business teams, global IT, and external providers.
Responsibilities
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Own and manage the full lifecycle of local payment applications (Cheques, LCR...). This includes phases such as writing requirements, tests definition and execution, promotion in production.
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Ensure operational stability and coordinate Level 2/3 support.
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Maintain and monitor compliance with governance, security, change and risk frameworks.
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Coordinate with infrastructure, DBA, cybersecurity teams and maintain documentation.
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Manage vendor relationships and contracts.
Skills
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Proven experience in IT application management (must‑have).
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Knowledge of IT project management and ITIL principles (essential).
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Understanding of SQL and Windows Server environments (essential).
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Knowledge of Cheques / LCR payment products.
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Strong communication, analytical mindset, teamwork, autonomy, and customer orientation.
Well-being & benefits
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Emotionally and mentally balanced: We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health. Benefit from initiatives such as counseling and support in difficult life situations and a culture where you can openly speak about mental health….
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Physically thriving: We support you in managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive. For example, good health insurance.
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Socially connected: We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and wellbeing. Benefits vary from different types of paid and unpaid leave (paternity leave, Time saving account), flexible working time models...
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Financially secure: We support you in meeting personal financial goals during your active career and for the future. Benefit from pension contribution plans, childcare center or allowance, reimbursement of 70 % of employee transport cost …
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.