David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a **Italian **speaking **Sales Advisor **to join their team in Greece.
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Position: Sales Advisor
Location: remote, Greece聽
Work model: remote
Employment type: Full-time
Remuneration: Base salary
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DUTIES & RESPONSIBILITIES:
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Handle inbound and outbound customer interactions across phone, chat, and email channels
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Deliver a high-quality customer experience with a strong focus on satisfaction and resolution
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Build and maintain positive relationships through clear and professional communication
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Provide accurate and up-to-date information using internal tools and systems
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Achieve individual and team performance targets including call-handling KPIs
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Maintain detailed customer records, accounts, and interaction documentation
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Always follow communication procedures and data protection policies.
REQUIREMENTS:
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Native or near-native level in Italian, with fluency in English (minimum B2 level)
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Strong customer service and contact handling experience across multiple channels
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Excellent verbal and written communication skills with active listening ability
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High computer literacy and confidence working with several systems simultaneously
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Strong multitasking, time management, and prioritization skills
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Customer-focused mindset with awareness of sensitive data handling
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Ability to perform in a fast-paced, KPI-driven environment.
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BENEFITS:
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Competitive renumeration package
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Private life and health insurance coverage
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Free access to corporate gym facilities
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Fixed working hours option for parents with young children
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Structured onboarding and training support
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Supportive team environment with development opportunities
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And many others!