David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch speaking Customer Advisor for their office in Athens, Greece.聽聽
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Position: Customer Advisor
Location: Athens, Greece聽
Work model: Hybrid
Employment type: Full-time
Remuneration: Base salary
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DUTIES AND RESPONSIBILITIES:
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Handle transactions and payment-related inquiries, including refunds, manual charges, and payment tracking
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Onboard new B2B customers and support them throughout the initial setup process
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Maintain and update merchant information accurately within internal databases.
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REQUIREMENTS:
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Native/fluent in Dutch both verbal and written (C2 level). Fluent in English (minimum C1+ level)
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Proficiency in MS Office and strong overall PC handling skills
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Strong analytical mindset with the ability to manage complex financial inquiries
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Excellent written and verbal communication skills
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Fast learner with strong numerical and data-handling abilities
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Problem-solving oriented with a proactive approach
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Team player who is comfortable multitasking and working toward targets
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Confident working across multiple systems and software tools.
BENEFITS:
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Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
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Support from colleagues with coaching and mentoring opportunities
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Health and Wellbeing initiatives