The Key Account Manager holds the overall responsibility for the management and extension of business relations with key customers and partners from our target industries. This role drives the business across all product lines of CT IEMEA. The position holder develops and tracks the business strategy for the target customers and defines appropriate measures for the successful execution, while coordinating colleagues from various functions to execute the relevant projects in a highly complex setting.
This position respresents the internal and external interface on the commercial and technical side between CT IEMEA and the assigned customers. It represents the voice of the customer within CT IEMEA, while taking an active role which is focused on revenue generation, profitable growth and critical task managment. Due to the market specific conditions, key account management skills, project management skills and market understanding are needed.
Key responsiblities:
-
Manage the entire acquisition and quotation process
-
Lead price, contract, and claim negotiations
-
Develop customer-specific strategies and product offerings
-
Conduct market and competitor analysis to optimize portfolio
-
Build and maintain long-term customer relationships
-
Support internal and external reporting, audits, and events