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Define product and service requirements based on customer input and related Thermoplastic hose applications
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Technical training to customers and internal stakeholders
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Technical support for claims (quality incidents) and performance issues
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Clarification of technical questions and recommendation for improvements
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Ensure proper documentation about product performance (data collection and analysis)
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Support Innovation by providing market/customer feedback and customer needs
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Lead and support customer specific projects in close collaboration with all stakeholders
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Applies product engineering tools incl. specific requirements and provide input for improvements
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Close collaboration with other Business Areas and Central Functions within the organization