Operational activities
The activities of the FACTORING team member are various and may include:
-
Processing the different types of requests received from the clients per E-mail or directly in our Ticketing Tool;
-
Maintaining the Master data of the debtors/clients (bank accounts changes, creation of new contracts, inactivation of clients/ contracts, insolvency, first disbursements etc.);
-
Permanent support for the local departments regarding the limits (daily checks on new limits, limit checks for new clients, synchronizations, SIRON & No Match process, etc.);
-
Regular meetings with the local teams (served countries) to present the volumes, special cases and overall performance;
-
Participates in the creation / update of FACTORING Standard Operating Procedures used by the SSC operational teams;
-
Participates in trainings and transition processes when required;
-
Offers continuous support and back-up to team members for processes and tools utilized;
-
Any other activities required by the business need of the country served.
Process and Control
Risk and compliance
Career perspective
- Potential career opportunities within the company
**Skills: **
-
Sense of initiative and excellent time- and self-management
-
Adaptability for transformation
-
Flexible way of working and willingness to operate within a team
-
Professional relationship with clients
-
Service- and solution oriented
-
Good oral and written expression and comprehension in all required languages
-
Fast Knowledge Transfer and Steep Learning curve
-
*Knowledge of Factoring processes is a plus *
**Experience: **
-
Graduated or first practical experiences on the job in a comparable role
-
Experience in Credit Insurance industry or financial services preferred
-
Experience in an international environment and/ or Shared Service Center preferred
Languages:
IT:
-
Computer and internet affinity, good technical understanding
-
Ease regarding the work with varying software, applications and systems different from product to product
-
Professional Microsoft Office skills, esp. MS Excel and MS Word
Education:
- Bachelor’s Degree in Business, Accounting or other relevant field