About Centific
At Centific, people are at the center of our culture.We constantly seek out opportunities for people to enhance their skills,
and emphasize work-life balance for all our employees.We believe that competition can bring out the very best in people
– from our annual creative film and speech contests to our weekly office game tournaments,we mix work and play to engage our people and help our clients succeed.
About Job
Overview
We are seeking a detail-oriented Data Annotator to join our dynamic team. In this role, you'll play a crucial part in ensuring that the conversational AI model delivers a high-quality customer experience while meeting business objectives. Position addressed to more experienced resources with some proven experience in AI services.
Duties and Responsibilities
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Verify data to improve the performance of the AI model.
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Review the output of the model to maintain a quality standard.
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Include feedback to improve the performance.
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Perform quality checks and supervise junior stakeholders.
Requirements
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1-2 years' experience as Data Annotator or in editing, product reviewing, content writing, or technical writing.
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Excellent writing and spelling skills of a target language.
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Proficiency in English for communication with internal managers and/or comprehension of the guidelines.
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Good oral and written English communication as well as in target language.
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Flexibility to respond and react to changing priorities quickly and efficiently.
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Highly organized with attention to detail and a commitment to quality.
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Ability to work independently while adhering to guidelines and workflows.
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Easiness to understand and manage writing customer-facing content and content management tools.
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Problem-solving mindset.
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Extensive experience with Microsoft Office 365 including Outlook, Excel, and PowerPoint.
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General knowledge of online communication.
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Ability to follow directions and perform time bound tasks accurately and efficiently and monitor other junior stakeholders' quality.
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Ability to perform repetitive tasks without degradation in quality.
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Organized and focused enough to work independently as a role player within a team environment.
Additional requirements
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Understanding of Chat bots
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Knowledge of retail/ shopping domain
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1-2 years' experience as a Data Annotator in the target language, in editing, product reviewing, content writing, or technical writing.
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Paid training will be provided.
Join a growing company using technology to help tackle enterprises’ toughest challenges.