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Amundi

VIE PRAGUE - Customer Journey Specialist M/F

Europe, Czechia·Other·Posted 3 weeks ago

Map customer journeys and analyze competitor strategies.
Support development and management of current digital tools and websites for 3 countries CZ, SK, BG.
Test and validate the UX/UI of new global applications to ensure functionality and user-friendliness.
Refine customer personas and support content strategy.
Analyze data, create reports, and improve customer experience.
Manage tickets in JIRA and ensure data/document accuracy on digital tools.
Collaborate across Czech and French teams to align strategies.

English-friendly

VIE PRAGUE - Customer Journey Specialist M/F at Amundi in Europe | EnJobs

Showing 26 of 1,000,000+Live

Amundi

Europe, Czechia·Other·Posted 3 weeks ago

Map customer journeys and analyze competitor strategies.
Support development and management of current digital tools and websites for 3 countries CZ, SK, BG.
Test and validate the UX/UI of new global applications to ensure functionality and user-friendliness.
Refine customer personas and support content strategy.
Analyze data, create reports, and improve customer experience.
Manage tickets in JIRA and ensure data/document accuracy on digital tools.
Collaborate across Czech and French teams to align strategies.

English-friendly