The Account Manager & Sales Coordinator will manage a designated portfolio of smaller customers while supporting the senior sales team through close commercial and operational collaboration. The role offers valuable experience across account management, sales operations, and internal stakeholder engagement within the Fragrance and Flavour sector.
Your key responsibilities
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Manage and grow small to midsize accounts and distributors, taking full ownership of the commercial relationship and ensuring consistent revenue growth in line with regional and Aromas commercial objectives
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Translate commercial strategy into execution, acting as a key contributor to the Aromas commercial strategy by clearly understanding regional market dynamics, customer needs, and growth opportunities, and converting them into measurable commercial outcomes
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Drive customer and distributor engagement, serving as the primary commercial point of contact and navigating complex stakeholder environments, including multiple decision-makers, contract structures, and regional regulatory requirements
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Provide administrative support to the senior sales team
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Assist in IBP (Integrated Business Planning) processes, including demand planning and forecasting
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Assist in preparing sales reports, performance analyses, and presentations
We offer
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A science-led company, cutting-edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next
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Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership
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A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on
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Customer-first approach, turning ideas into impactful solutions
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You bring
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Master of Science in Business Administration, a Life Science discipline, or an equivalent qualification
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A minimum of 5 years’ experience in a commercial role, ideally within the Flavors & Fragrances (F&F),
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Proven stakeholder‑management capabilities, with the ability to balance and reconcile conflicting objectives (e.g. sales growth, inventory constraints) to achieve the best overall outcome for the business
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Strong experience working across multi‑disciplinary and diverse teams within complex, matrixed organizations, enabling effective collaboration and alignment across functions
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Excellent communication and relationship‑building skills, with fluency in English; French and/or German are a strong advantage
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Intellectual curiosity and commercial acumen for customer relationship management
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About ANH
ANH, in the process of separating from dsm-firmenich, is a global leader in animal nutrition and health, as well as vitamins, carotenoids, and aroma ingredients - driven by its strong purpose: feeding the planet without costing the earth. Together, we make it possible. www.dsm-firmenich.com/ANH
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About dsm-firmenich
At dsm-firmenich, we don’t just meet expectations – we go beyond them.
Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.
From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.
And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.
Because real progress only happens when we go beyond, together.
Our application process
Interested in this position? Please apply on-line by uploading your resume in English via our career portal. https://careers.dsm-firmenich.com/en/careers.html
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Inclusion, belonging and equal opportunity statement
At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.
We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.
We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.
And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.
**Agency statement **
We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.