Join our teams for the opening of our new boutique in La Rinascente Milan!
Your assignment will be the following:
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Welcome clients to the Balmain Store experience by ensuring first-class customer service and personal follow-up
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Be a real Brand Ambassador by building loyalty and client confidence and maximising profitable sales
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Support the Sales Team in order to carry out smooth and successful transactions with their clients
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Assist on-and-off thn sales floor
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Support with visual merchandising directives and back-of-house duties such as shipping and inventory control
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Gather the client's CRM details to maintain the relationship and build the book ensuring a personal follow-up with the client
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Actively drive your product knowledge by keeping up to date with fashion trends, participating in-store training, updating yourself on all product lines and searching out relevant information on products
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Support control and management of stock
This position requires at least 2 years of experience on a similar assignment within a strong Luxury House like ours.
Candidates have to be familiar with luxury brand service standards and bring a client book of potential significant clients.
Regular attendance and punctuality.
Ability to professionally interact with management and coworkers.
Excellent verbal and written communication skills.
Strong organizational skills, multi-tasking and prioritizing capabilities.
Fluency in Italian and English is mandatory.