As a member of the Offering team, you will drive upselling activities across assigned clients. You will act as the key link between the Key Account Manager and delivery teams (Solutions, Projects, Run), ensuring strong proposals, healthy margins, and high customer satisfaction.
Your key tasks
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Contribute to meeting the yearly upselling targets by producing high鈥憅uality, timely offers with a strong win rate (client sign鈥憃ff)
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Oversee and follow all elements of the upselling lifecycle, from high鈥憀evel estimation to final offering
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Act as a Project Manager, managing time, quality, budget, and approvals for offers, serving as the SPOC for the client, KAM, and all required stakeholders, including third parties
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Support KAMs in establishing productive relationships with managed customers, ensuring customer satisfaction across all aspects related to offerings (services/products, solutions, financials, and time鈥憈o鈥憁arket)
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Maintain accurate sales reporting information in company tools (e.g., CRM)