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Handling and confirming customer orders
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Creating and tracking delivery schedules
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Contacting daily with customers and internal departments
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Monitoring and optimizing inventory levels
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Preparing reports and analyses (e.g. analysis of changes in the customer's call offs)
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Managing logistics-related documentation and master data
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Maintenance of failure messages regarding the customer call-offs and daily update of the necessary corrections
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Coordinating with production planning and warehouse teams to ensure timely deliveries
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Handling customer complaints and logistics-related escalations
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Participating in cross-functional meetings and projects
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Supporting continuous improvement initiatives in logistics processes