Pour l’un de nos clients, une banque située à Luxembourg Kirchberg, nous recherchons un Process Business Monitoring Officer / Accountant Supervisor.
**Mission description **
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Being the first point of contact for IOC operational teams (transaction, recon and NAV accounting) and BI teams.
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Being the entry point of issues and escalations from IOC towards FA management.
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Support production to allow IOC to continue with the process in case of blocking points and unexpected circumstances.
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Monitoring and validation of the NAVs produced by IOC.
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Periodical controls of the outsourced processes including Transactions, Recon and NAV accounting.
The key responsibilities of PBM include :
The aim is to ensure responsibility for delivering the following measurable outputs as part of the Process Business Monitoring (PBM) function:
Daily/Weekly Operational Deliverables
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Validated NAV packages (including WEM exception logs and Cricket submissions) with 100% accuracy.
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Reconciliation break dashboards (cash, stock, OTC) with aged analysis and action plans.
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Transaction control reports (FX, OTC, corporate actions) with error trends and resolutions.
Monthly/Quarterly Governance Deliverables
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KPI packs for Service Reviews (operational performance, risk indicators).
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Updated SLAs and incident synthesis reports for Business Management Committees.
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Audit/regulatory response documentation (ISAE, DDQs, TPRM).
Process Improvement Deliverables
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Automated trackers/tools to reduce manual efforts (e.g., macro-enhanced break logs).
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Procedure gap analyses with proposed updates.
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All deliverables must adhere to the bank’s operational risk framework and be submitted in standardized templates provided during onboarding.
**Prerequisites **
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**Business: **Fund Industry / NAV Calculation
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**Norms & Process: **ISAE3402 / CSSF
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**Technical: **MFFA
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**Functional: **Multifonds Global Accounting / FA
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**Language: **French / English