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Guest Relations: Greet guests upon arrival, escort them to their tables, and present the menu.
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Order Management: Explain daily specials, answer questions regarding ingredients (including allergens), and suggest wine or beverage pairings.
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Service: Deliver food and drinks from the kitchen/bar to the tables promptly and safely.
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Customer Care: Monitor tables consistently to ensure guest satisfaction, handling any complaints with professionalism and courtesy.
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Payment Processing: Prepare bills, process payments (cash, credit cards), and bid guests a warm farewell.
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Mise en place: Prepare the dining room before service (setting tables, polishing glassware and cutlery) and perform closing duties at the end of the shift.