Operations Manager - Full-time - NH Collection Amsterdam Barbizon Palace

 

Are you passionate about hospitality and excellence? Join the NH Collection team and work in captivating hotels and resorts in authentic landmark buildings in key destinations across Europe, Latin America, the Middle East, Asia and now Greater China. You will create an eclectic-elegant atmosphere to offer our guests stays driven by extraordinary feelings, paying great attention to stimulating details to create memorable moments. Find your place at NH Collection and experience the joy of making guests feel unique in elegant spaces and rooms to unfold. You will provide them with outstanding service and personalised attention. You will be part of a brand that places extraordinary feelings at the heart of everything it does.

 

Beyond the ordinary: Your Benefits at NH Collection 

• Free online & offline training organized by our own University. 
• End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).  
• Employee rates starting from €36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops. 
• Team building events, trips and holiday parties.  
• The opportunity to grow within our company worldwide.  
• Salary based on your experiences starting from Horeca CLA scale 10. 

 

Your Day-to-Day at NH Collection 

You will be responsible for overseeing, supervising and directing all operational departments together with the Hotel Director. Furthermore, you will be in charge of short- & long-term planning and professional management of all operations in the front and back of the House. As an Operations Manager of NH Collection Amsterdam Barbizon Palace, you develop, control budgets and objectives. You implement and maintain NH Collection's standards & procedures.  In addition, you hire, train, coach and empower your team with high standards of quality and service. You report directly to the Hotel Director.

 

You will be coordinating the work performance. Therefore:

 

• Give instructions to Department Heads.
• Adjust the work in case of anomalies.
• Ensure efficient use and management of premises, inventory, equipment / facilities.
• Handling complaints from guests.

 

You will monitor the efficiency / productivity and the departmental revenue. Therefore:

 

• Prepare plans and budgets.
• Monitor the realization, tracking and adjusting defects.
• Develop actions for improvement, conduct cost savings.
• Provide information on budgets and investments.

 

Excellence begins with you – Your qualities   

• Your goal is to give every guest an “Extraordinary” experience;     

• You have leadership experience in the Food & Beverage or Rooms department of a 5-star hotel;  

• You possess the following strengths: high energy, entrepreneurial spirit and motivational leadership;  

• You have excellent organizational skills and are flexible in working-hours;  

• You have exceptional commercial and communication skills both in English and Dutch;  

• You have the ability to be rigorous and strict in a diplomatic manner.  

 

 

Are you looking for a new challenge? Apply now!

 

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.