Product Manager

You will own the strategy, vision, hands-on execution of our most critical user-facing systems and the automation that powers them. This is not a role for someone who sits in meetings and writes roadmaps. You will roll up your sleeves and build. You'll be a deep domain expert who understands what users really need - often better than they do themselves. You'll listen between the lines, identify pain points that users don't articulate, and design solutions that simultaneously improve their experience and eliminate manual work.

You'll work across three interconnected systems: client onboarding, the client portal, and the internal operations portal. You'll quickly prototype concepts and wireframes, design user flows, analyze data to find bottlenecks, and work alongside engineers to ship features. You'll dive into workflows, untangle them, and rebuild them as frictionless experiences that work for both external clients and internal teams. We're looking for a builder who can see the full picture, obsess over every detail, and know when to challenge what users ask for in favor of what they actually need.

Your role at xpate:

• Conduct user research to understand real pain points in onboarding, portal usage, and internal operations.

• Own the B2B onboarding journey - define user flows, quickly prototype concepts and wireframes, work with designers to refine them into polished solutions, identify automation opportunities, and work with all teams to embed regulatory requirements seamlessly.

• Own the client portal strategy - design workflows that reduce support tickets through self-service and automation.

• Design the internal operations portal - dashboards, workflows, efficiency tools that make your team faster. For every workflow you design, ask: "What can be automated?".

• Design workflows that leverage AI and automation to handle routine work.

• Define success metrics, analyze user behavior, and continuously iterate based on data.

We’re ready to meet you, if…

• You have 5+ years of product management experience shipping successful B2B products in high-growth fintech, BaaS, or payments companies.

• You can quickly prototype concepts and wireframes in design tools (Figma, Framer, Sketch) to communicate ideas and iterate with designers and stakeholders.

• You have deep domain expertise in B2B onboarding, compliance, identity verification, and payment flows.

• You're a power user of design software, analytics platforms, automation tools, and AI assistants - and you actively use them to accelerate your work.

• You have extreme ownership: whether it's designing a flow, analyzing data, or unblocking the team - you do what needs to be done.

• You can listen between the lines and challenge requirements to propose better solutions.

What working at xpate looks like:

• A product team that ships fast, values design and obsesses over automation.

• A competitive salary (depending on what you bring).

• Everything you need to succeed, with flexibility built in — from flexible hours and hybrid work options to private health insurance and paid time off.

• Top-of-the-line Apple gear to fuel your work.

• A workspace designed for focus and collaboration.

• Ownership of your work end-to-end, with the freedom to move fast and make a real impact.

• Celebrated wins, opportunities to grow, and a culture where voices are heard and chances to grow are ever-present.

Why join xpate?

You'll be the owner of critical products, with autonomy to shape their future and see your vision come to life. You'll work in a fast-moving environment where your decisions and hands-on work create direct impact on our company's success.