Senior Software Engineer - Getting Help team

The Team You’ll Be Working With: Getting Help  

At Wise, we’re on a mission to make financial services faster, simpler, and more accessible for everyone. The Getting Help team plays a critical role in this mission by empowering customers to solve their problems quickly and efficiently.  

We’ve built the infrastructure for FAQs, self-service pages, and, most recently, launched a chat platform as a primary support channel. We’re enabling smarter customer interactions, automating solutions, and helping other teams deliver better support experiences through it. In 2026, we’re doubling down on making chat the go-to channel for our customers, and we need your expertise to take it to the next level 🚀.  

What Does Our Team Look Like?

We’re a cross-functional team of backend, frontend, iOS, and Android engineers, working hand-in-hand with a Product Manager, Analyst, and Designer. Together, we deliver seamless, impactful solutions across all Wise platforms. Collaboration is at the heart of what we do—we value ownership, knowledge sharing, and a commitment to building stable, scalable systems while embracing fast-paced learning and iteration.