Your profile
Background War Child Alliance (WCA) is a non-governmental organisation driven by a simple but powerful belief: No child should ever be part of war. Ever. Our mission is to strengthen the systems that protect and support the wellbeing of children affected by conflict. We are recognised for our expertise in mental health and psychosocial support (MHPSS), education and child protection, and for our deep-rooted commitment to evidence-based programming, grounded in rigorous research. Please see
https://www.warchild.net/ for further details of our work.
War Child has developed, and is implementing with partners, a wide range of evidence-based methodologies (EBMs), that together make up the War Child Care system. This system is an integrated suite of interventions designed to improve the wellbeing of children and youth affected by conflict. It brings together evidence-based methods in MHPSS, child protection and education. Central to our Care System is the understanding that a child’s wellbeing is shaped by their entire social environment. When used together, the methods within the care system reinforce one another, ensuring that as many children as possibility benefit from high-quality, coordinated support.
Examples of these methods include:
- TeamUp - A structured, movement-based program for children aged 6-18 that strengthens resilience and psychosocial wellbeing.
- BeThere, a method designed to build caregivers skills and psychosocial wellbeing so they can effectively support the children in their care.
To ensure quality while the evidence-based interventions in the care system are implemented at scale, War Child has developed the Quality-of-Care (QoC) framework. This framework, grounded in research, demonstrates that psychological interventions delivered by trained non-mental health care professionals can be effective. The QoC Framework uses three key indicators to assess whether the conditions needed to achieve the intended outcomes are in place:
- Attendance – Measures the number of intervention sessions a participant attends, ensuring that the participant receives sufficient exposure to the intended content.
- Competency – Assesses whether the facilitators of the intervention possess the knowledge, attitudes, behaviors, and skills required to deliver the intervention effectively and to the expected standard.
- Fidelity – Evaluates the extent to which the intervention is delivered as originally designed, ensuring it is implemented with enough integrity to achieve its intended outcomes.
Research shows that when these three indicators meet predetermined thresholds, the likelihood of replicating the same outcomes demonstrated during effectiveness evaluations increases significantly.
This is why it is essential to establish systems that enable War Child, our partners, and their implementing teams to systematically collect, monitor and use data on these three indicators. In 2023, War Child began developing, with selected service providers, a mobile phone application (Android) that works offline and enables teams to register and track attendance (‘the Attendance App’). This marked the first step toward building an integrated data system capable of collecting, tracking, and visualizing all three indicators within the QoC framework. In 2025, we conducted additional scoping work to better understand how best to build on the existing systems through exploring digital data solutions that track competency and fidelity data; and identifying options for visualizing all three QoC indicators in a dashboard with tiered access levels. Following this work, we decided to build on the same interface as the Attendance App, a data collection mobile phone application that captures competency and fidelity data, harmonizing these components with a data pipeline, ultimately visualized through a Power BI dashboard.
Purpose of the Request for Proposals/Tenders The purpose of this request for proposals/tenders is to establish an agreement with selected service providers for the provision of App development and maintenance services. This includes:
- Maintenance
- Any future development of new features for the Attendance App
- Development and maintenance of new digital data collection apps for competency and fidelity data
- Development and maintenance of data pipelines and the corresponding dashboard on Power BI that visualizes data for all three indicators, i.e. attendance, competency and fidelity.
For more details, please refer to the
detailed tender document Submission of Proposals As the project requires a deeper elaboration of the implementation process, we expect a proposal that addresses the above requirements and clearly outlines the key steps, including an explanation of your proposed approach and way of working. Please submit:
- A technical proposal describing how you will meet the functional, technical, financial, and administrative requirements; and
- A separate financial proposal and any supporting presentations or documents, as applicable.
For any inquiries or for the submission of proposals related to the
“Software Maintenance and Development Services for the Quality-of-Care Data Strategy Agreement” tender, please send your questions and documents to:
tenders.wca@warchild.net Call for Tenders Schedule:Activity DatePublication of the Tender Notice 8 April 2026Deadline for request for any clarifications from WCA20 April 2026Last date on which clarifications are issued by WCA23 April 2026Deadline for submission of tenders (receiving date, not sending date)28 April 2026Tender opening session by WCA 5 May 2026Notification of Intent to Award to the successful tenderer1st June 2026Negotiations2nd June to 6th June 2026Signature of the contract(s)On or before 12 June 2026Notification to all non-successful tenderersOn or before 21 June 2026 Please note that all dates are provisional, and WCA reserves the right to modify the schedule. WCA also reserves the right to pre-select submissions, based on the bid evaluation criteria outlined above, and to invite shortlisted companies to participate in a competitive dialogue.
How to Apply
Questions and ClarificationsIf WCA, either on its own initiative or in response to a request from a prospective bidder, provides additional information relating to the tender dossier, such information will be communicated simultaneously and in writing to all bidders.
Bidders may submit questions in writing to the address below, preferably by email, no later than
20 April 2026 at 23:59, prior to the deadline for submission of tenders. All correspondence should clearly specify the publication reference and tender title.
Contact name: The Tender Committee
Email:
tenders.wca@warchild.netAny prospective bidder seeking to arrange individual meetings with WCA during the tender period may be excluded from the tender procedure.
Submission Deadline:The deadline for submission of proposals is
28 April 2026 at 23:59 local time of the Netherlands. Late bids will not be accepted.