Responsibilities
What do we offer?
o Customer service responsibility dealing with international clients on a daily basis
o Booking all modes of transportation, including flights, hotels and ground transport, according to customer needs
o Efficient and meticulous customer service when customers modify their travel arrangements
o Providing 24/7 customer assistance in emergency situations
o Maintaining an exceptional business relationship with the customer, tailoring trips to their needs whilst advising and making suggestions to select the best products and suppliers for the most economical costs
o Full use of Sabre, Galileo and Amadeus global reservation systems
o A stable work environment in an international company, the market leader in travel management
o Full-time employment contract
o An interesting and varied role with the use of foreign languages on a daily basis
o Benefit package: private Enel-med medical care, life insurance, sports card, lunch card, IATA card, co-financing for studies
o A professional training course at the start of the employment
o The possibility to develop and grow in a global corporation
Skills you should have:
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o Excellent command of English
o Additional languages such as Italian, French, Spanish or German are a plus
o Outstanding communication skills
o Openness and willingness to work with a customers at any level
o Full commitment and engagement whilst training and when the role commences
o Previous experience is not required as intensive training will be provided!