What you get to do in this role:
The Moveworks Senior Advisory Solution Consultant is a technical & business consultant with the advanced ability to develop, position and provide industry and product specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
- Partner closely with ServiceNow Account Executives as the Moveworks product, AI, and domain expert, supporting complex sales cycles and driving deal strategy across one or more industries.
- Lead customer discovery sessions and workshops to understand business challenges, technical environments, and success criteria, aligning Moveworks capabilities to customer needs and outcomes.
- Deliver compelling, persona- and value-based product demonstrations that “explain by showing” how Moveworks and ServiceNow together automate work and improve employee experiences.
- Facilitate technical and architectural workshops covering Moveworks’ AI/ML approach, integrations, security, and platform architecture, in the context of the customer’s ServiceNow environment.
- Partner with Business Value Services to build data-driven business cases, prioritize use cases, and articulate measurable ROI using reports, calculators, and insights.
- Define customer success criteria and lead the design, execution, and management of end-to-end proof-of-concept engagements.
- Develop trusted relationships with customer stakeholders and client partners, guiding strategic programs such as roadmap alignment, customer journey mapping, and outcome planning in top accounts.
- Collaborate cross-functionally to ensure a smooth transition from pre-sales to post-sales by documenting requirements and facilitating a clean handoff to Customer Success teams.
- Provide continuous feedback to Product Management on customer needs, competitive insights, and market trends to help influence product direction and strategy.
- Stay current on competitive positioning and market differentiation, clearly articulating Moveworks’ value within the broader ServiceNow ecosystem.
- Contribute to team excellence by sharing best practices, reusable assets, and continuously improving demos, presentations, and sales processes to be more scalable and impactful.
- Support field and marketing initiatives, including executive briefings, conferences, user groups, and industry events.