Solution Consultant

As a member of the Digital Solutions Consulting team, you will provide skilled technical expertise to support customers with product and solution leadership during pre-sales engagements. The Digital SC will participate in the acquisition and retention of customers by utilizing world-class technical pre-sales solution consulting techniques to communicate the power, flexibility, and ease-of-use of [product line features] on the ServiceNow SaaS platform.  

What you get to do in this role:  
The Senior Digital Solution Consultant is a hands-on technical consultant with the ability to deliver and position solutions during while achieving quarterly and annual sales objectives for an assigned territory.   

• Support Digital Sales teams in the qualification of customer needs through discovery 
• Participate across the sales lifecycle on acquiring new customers 
• Provide mentoring and training to peers, colleagues and partners 
• Demonstrate the product, both standard and tailored to prospects and existing customers 
• Generate product demo scripts and scenarios and maintain demonstration environment(s) 
• Scope and deliver Proof of Concept/Proof of Value engagements with prospects 
• Respond to Request for Information/Proposal documents 
• Stay current on product developments/releases to a level required for demo and POC/POV 
• Support Marketing events – user conferences, trade shows, webinars etc. 
• Stay current on competitive analyses and understand differentiators between the company and its competitors 
• Understand business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, and security  
• In conjunction with Sales and Professional Services, conduct transition briefing - communicate commitments and expectations in preparation for deployment 
• Act as the ServiceNow subject matter expert at executive briefings and marketing events