Senior Enterprise Account Executive, Transport & Mobility (KRITIS District)

The KRITIS District is part of the Public Sector team at ServiceNow Germany, focusing on organizations that make a significant contribution to Germany's critical infrastructure.

Our customers include institutions from the healthcare sector – including statutory health insurers, hospitals, and university medical centers – energy suppliers, operators of public transport infrastructure, airports and seaports, as well as other organizations subject to KRITIS regulation.

These customers share a common challenge: they must modernize highly complex, regulated operating environments without compromising the availability of critical services. At the same time, requirements under frameworks such as the IT Security Catalogue, BSI IT-Grundschutz, and NIS2 are continuously increasing.

ServiceNow addresses exactly this need – as a platform that digitizes existing processes, connects silos, and makes compliance requirements operationally manageable.

The Role

As Account Executive for Transport & Mobility, you are responsible for the full sales cycle with operators of critical transport infrastructure in Germany – with a primary focus on major airports (e.g. Fraport/Frankfurt, Flughafen München) and large public transit operators (e.g. BVG, MVG, HVV). You develop existing customer relationships strategically and open new accounts – with the goal of establishing ServiceNow as the digital platform for operational and regulatory requirements in the transport sector.

Your Responsibilities

• Own the full sales cycle – from identification through to closing
• Build and maintain relationships at C-level and key decision-maker level
• Develop account-specific strategies taking into account regulatory requirements (NIS2, BSI, KRITIS-Dachgesetz)
• Work closely with Solution Consulting, partners, and the KRITIS team
• Take ownership of revenue targets and pipeline development within your assigned territory