Regional Manager - South & West Germany

Job description

Rostudios is the European market leader in social fitness, with thriving cycling and reformer pilates studios across Amsterdam, Berlin, Hamburg, Rotterdam, Cologne, Utrecht, Brussels, Munich, and Groningen.

As Regional Manager South/West, you are responsible for the operational performance, team leadership, and studio excellence across our Southern and Western German studios.
You report directly to the Head of Operations and play a key role in professionalising and scaling our German operations within a fast-growing international company.

This role offers strong development opportunities as the organization continues to grow.

Your Region

As Regional Manager South & West you’re responsible for all studios in the Southern and Western part of Germany, including existing and upcoming locations. Your region includes North Rhine-Westphalia, Hessen, Baden-Württemberg, and Bavaria

Our current open studios are located in Cologne and Munich

• Cologne: 1 Studio Manager and 2 locations, 1 Rocycle and 1 Roform

• Munich: 1 Studio Manager and 2 locations, 1 Rocycle and 1 Roform

Operational Responsibilities

Studio Operations

• Lead monthly performance reviews with each Studio Manager

• Conduct quarterly coaching and development reviews, based on NPS, KPIs, and qualitative feedback

• Ensure all studios meet non-negotiables: cleanliness, service, brand standards, and operational excellence

• Conduct a minimum of 1 on-site visit per studio every month

• Use internal checklists to assess and improve studio quality
  

Performance & Financials

• Take ownership of studio performance in your region against approved targets
  Monitor revenue, costs, and operational KPIs in collaboration with the Head of Operations

• If performance targets are not met:

  • Work with the Studio Manager to define a clear action plan

  • Ensure follow-up, execution, and measurable improvement

• Prepare and present quarterly regional performance reviews to the Head of Operations

Growth & Development

• Work closely with Studio Managers, Marketing and the Head of Operations to:

  • Maximize class occupancy and member growth

  • Identify underperforming studios and implement structured turnaround plans

• Actively contribute to improving processes, structures, and leadership capability as the business scales

Maintenance & Facilities

• Ensure all maintenance issues are correctly logged and followed up according to the maintenance reporting process

• Coordinate day-to-day maintenance and minor renovations

• Flag major maintenance needs or investment requests to the Head of Operations
  

People & Studio Support

• Onboard new Studio Managers, ensuring a strong start through structured onboarding, training, and ongoing support

• Actively support Studio Managers with operational tasks when needed, such as:

  • Administrative tasks

  • HR-related questions

  • Scheduling and planning

  • Operational challenges

• Act as interim operational lead for studios when no Studio Manager has been hired yet, ensuring continuity and quality

Take the operational lead in opening new studios within the region until a Studio Manager is fully onboarded and operational

Your qualifications

• Based in Germany 

• Fluent in German

• Excellent written and verbal communication skills in both German and English

• Passionate about hospitality and people 

• Proven experience in managing multiple studio’s for at least 2 years

• Proven experience in Operational experience at least 2 years (within the health and wellness industry is a bonus) 

• Ability to motivate others on a team and help them succeed

• Problem-solving skills, especially in situations of high stress

• Strong customer service skills

• Knowledge of maintenance and repair issues

• Knowledge of booking and planning systems and operational procedures

• Excellent time management skills and ability to multitask and prioritize work 

• Hands-on and proactive attitude

• Flexible within studio opening hours

What we offer you

• Competitive salary, benefits and partner discounts

• Being part of a growing international fitness & lifestyle brand

• A happy and healthy work environment

• Flexible working hours and autonomy in making decisions

• Extended Holiday allowance (30 days)

• Flexibility and autonomy to organize your own schedule and decisions

• Attractive perks, including partner discounts, free Rostudios classes, and wellness benefits

• Opportunities for professional growth, including leadership development and training