Manager Global Retail Operations & Continuous Improvement

YOUR MISSION

• Identify, prioritize, and design processes simplification opportunities

• Translate store and regional feedback into actionable improvement initiatives

• Follow up continuous improvement roadmap & initiative pipeline

• Support standardization efforts aligned with the Global Store Operations Playbook

• Acts as a central coordination point to align with all supporting functions

• Support digital adoption improvements in store operations (tools, workflows)

• Establish and track service level agreements with the internal functions.

YOUR TALENT

• 3+ years of experience in Retail Operations, Operational Excellence, Project Management, Internal Controls, and Continuous Improvement

• Strong verbal, written, presentation, and communication skills

• Experience in reduction in process complexity

• Proven experience managing cross-functional or cross-market projects

• Data-driven mindset with ability to prioritize based on business value and operational impact

• Ability to adapt and be effective in fast-changing environments

• Proficiency in M365 tools and basic analytical tools

• Fluent in English, additional languages are a strong advantage but not a must.

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.