International Key Account Manager (m/f/d) Retail – Full-time

As an International Key Account Manager (m/f/d) Retail at Linde, you will become part of an outstanding team. Your future working environment will be characterized by respect, variety, and responsibility, with exciting challenges awaiting you every day. In this role, you will take responsibility for some of our most important retail customers and actively shape their collaboration with Linde Material Handling. You can expect a diverse role with significant scope for initiative, responsibility, and direct customer interaction.

We offer:

Linde Material Handling is a leading global manufacturer of industrial trucks and a provider of services and solutions for intralogistics. With a sales and service network in more than 100 countries, Linde is represented in all major regions of the world. More than around 13,000 people work on the future of intralogistics at Linde Material Handling worldwide. You too can become part of the team! 

Your benefits:  

• Attractive compensation package: Compensation according to the collective agreement of IG-Metall with special payments (Christmas/holiday pay, ...) as well as a company performance-related annual bonus and an employer-financed company pension scheme 

• Diverse flexibility: Individual arrangement of your working hours and the opportunity for regular mobile working from home depending on the activity as well as a collectively agreed vacation entitlement of 30 days plus additional compensatory days through a flexible working time account 

• Exciting future perspectives: wide range of personnel development measures with diverse career opportunities 

• Our basics: job bike, subsidy to Deutschland-Ticket, access to LinkedIn Learning Employee Assistance, state-of-the-art IT equipment, parking, company restaurant, employee discounts with external providers  

Tasks and Qualifications:

Your tasks:  

• You are responsible for managing and strategically developing international key accounts in the retail segment, predominantly with headquarters in Germany. 

• You manage a portfolio of less than a dozen major retail customers and build long-term relationships with decision-makers negotiating with different points of contact (e.g. in Procurement, Finance, Energy, Automation...). 

• You independently take responsibility for international tenders and framework agreements and involve all relevant stakeholders on both the customer and Linde sides. 

• As a central interface, you coordinate collaboration with internal departments such as National Key Account Management, Service, Pricing, Tender Management, Product Management and Sales Management. 

• You ensure the achievement of agreed revenue and profitability targets and develop structured Customer Development Plans (CDP) to strategically steer sales activities. 

• You identify customer needs at an early stage and drive suitable solution approaches – for example in the areas of automation, digitalization, energy, or safety. 

• In complex negotiations, you lead discussions with experienced procurement organizations and manage projects in a structured manner from the initial discussion through contract closure. 

Your qualifications:  

• A degree in business administration, engineering, or a comparable qualification would be an advantage. 

• You bring extensive experience in key account management, sales, or international project management. 

• You have solid experience working with large procurement organizations and demonstrate strong negotiation skills in complex international customer relationships. 

• Ideally, you have industry knowledge in the retail sector (e.g., food, sports, or DIY) and preferably some exposure to intralogistics or material handling solutions. 

• You work analytically, in a structured and goal-oriented way, and maintain a clear overview even in complex projects. 

• You communicate confidently across different hierarchical levels, have strong communication and teamwork skills, and operate comfortably in an international environment. 

• You demonstrate courage, initiative, and assertiveness, and are willing to take responsibility in a dynamic and challenging market environment. 

• Very good German and English language skills, as well as strong time and stress management skills, complete your profile. 

Learn more about us in the video!  
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Want to know more about joining us?  

If you have any initial questions, please do not hesitate to contact Corinna from recruiting on +49 (6021) 997266.