Facilities Manager (m/f/d) - Hamburg & Köln

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

For our Workplace Management Team we are currently looking for a Facilities Manager (m/f/d).

Job Location: Hamburg or Cologne – regular travel between both locations required

Your tasks:

• Greet, assist, and direct candidates/new hires/visitors to the appropriate staff member

• Issue of ID and access badges for new hires/vendors/visitors and maintain records.

• Undertaking site inductions for new vendors on behalf of JLL

• Receive, direct and relay telephone, email, and other queries

• Book onsite meeting rooms and hospitality as per client requests

• Liaise with site managing agent and site security

• Provide timely reports to the IFM Operations Lead and Account Director

• Manage and track the completion of the scheduled work covering all FM and JLL areas of responsibility

• Conduct daily checklists (with onsite vendor staff), meet with suppliers to review and manage performance

• Manage the Facilities Helpdesk Platform and liaise with local service providers

• Ensures compliance with the JLL Best Practice, policies and procedures. Takes secondary position in assuring that the property achieves stated objectives relative to the scope of the contract. Implements Best Practices and JLL standards for FM service provision

• Assist in coordinating the repair and maintenance of office equipment and in the ordering of office supplies.

• Track and chase outstanding maintenance issues.

• Assist with the organising of vendor meetings, vendor performance reviews and Quarterly Business Reviews.

• Assist the IFM Operations Lead in developing a close working relationship with all of the vendors under JLL’s control to ensure that they fully understand the client culture and are made to feel part of the team.

• Responsible for initiating and closing purchase orders.

• Maintains purchase order file for invoice back-up in anticipation of receipt of invoices for accounts payable processing and liaise with Nielsen’s finance team.

• Develop/update seating charts, organizational charts, Google documents presentations to support the IFM Operations Lead.

• Understand how the building services affect the way the client operates.

• Ensure accurate and detailed hand over is planned in the event of authorised absence

• Undertake monthly EHS site inspections and report all accidents and Incidents to the JLL EHS Manager

• Complete necessary monthly reports

• Understand & actively support JLL’s Quality Management program

Your profile:

• Proven experience in facilities management or workplace services operations

• Strong customer service and stakeholder management skills

• Proficiency with CMMS systems (Corrigo preferred) and ERP systems (SAP/JDE)

• Excellent communication skills and professional phone/reception etiquette

• Detail-oriented with ability to manage multiple tasks in fast-paced environment

• Knowledge of HS&E regulations and safety compliance requirements

• Experience with vendor management and procurement processes

• Proactive, collaborative team player with problem-solving mindset

• Flexibility to adapt to changing priorities and think outside the box

What you can expect from us

• You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

• Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

• Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you.

Location:

On-site –Hamburg, DEU, Köln, DEU

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.