Day Shift Technician, Critical Environment

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Description

Shift Technician - Data Center (m/f/d)

The Shift Technician in the data center is responsible for monitoring, maintenance, and troubleshooting of the critical data center infrastructure during their shift. This position ensures the uninterrupted operation of all systems and responds promptly to technical disruptions and emergencies. 

Main Tasks and Responsibilities 

• Continuous monitoring of all critical data center infrastructures (power, cooling, electricity, fire protection) 

• Conducting regular inspection rounds and documenting system statuses 

• Responding to alarms and fault messages according to established procedures 

• Performing initial diagnostics for technical problems and initiating appropriate measures 

• Documentation of all incidents, measures, and completed work 

• Support with planned maintenance work and infrastructure projects 

• Ensuring compliance with security guidelines and access controls 

• Communication with customers and external service providers during on-site deployments 

• Processing support requests during the shift 

• Handover of relevant information to subsequent shift teams 

Requirements Profile 

• Completed training in a technical profession (electrical engineering, IT systems electronics, mechatronics or comparable) 

• Ideally first experience in data center environments or IT infrastructure 

• Basic knowledge in power supply, climate technology, and network technology 

• Understanding of the importance of critical infrastructure and its high availability 

• Technical problem-solving understanding and methodical approach 

• Fluent in German good English  

• Team player with independent working style 

• Resilience and ability to act calmly in emergency situations 

• Basic knowledge in the use of DCIM and ticketing systems 

Additional Desirable Qualifications 

• Initial experience with data center components such as UPS, HVAC systems, generators 

• Basic knowledge of server and network hardware 

• Understanding of security and compliance requirements in data centers 

• Knowledge of MS Office and monitoring tools 

• Class B driving license 

Working Environment 

• Shift work according to shift schedule (early/late/night) 

• State-of-the-art data center environment with strict security and quality standards 

• Team-oriented work in a technically demanding environment 

• Opportunity for continuous education and professional development 

• Responsible position with direct influence on the operational security of critical IT infrastructure 

Additional Information 

• Orientation: Comprehensive training on all systems and emergency procedures 

Location:

On-site –Schwalbach, DEU

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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