E-Commerce & Commercial Experience Manager (all genders)

Welcome to Glow25!

We are a dynamic, fast-growing beauty and pro-aging company based in Berlin.

Our heartfelt mission: Glow moments that last — for our community and for us as a team.

Work at Glow25 should inspire, excite, and be fun. That’s why we’re looking for smart, empathetic people who take ownership and grow with us.

Join Glow25 and help us redefine beauty. We’re excited to meet you!

These are our current challenges and future goals:

As Germany's leading collagen brand, we're scaling our D2C-first omnichannel approach across Europe. Our webshop is the heart of our direct customer relationships and a key revenue driver. With our expansion into new markets and our evolution from a collagen-only brand to a holistic pro-aging wellness brand, we need to ensure our online shop delivers an exceptional customer experience that drives conversion, builds loyalty, and reflects our "modern glow" aesthetic at every touchpoint.

This is where we need your support:

• Campaign Coordination: You manage the implementation of marketing, brand, and campaign initiatives in the Glow25 online shop in close alignment with Marketing, Brand, and CRM teams

• Conversion Optimization: You ensure all shop updates—landing pages, promotions, content, features—drive conversion, revenue growth, and an outstanding user experience

• Interface Management: You collaborate closely with internal teams and external partners to ensure timely and consistent execution of all measures

• Quality Assurance & Brand Consistency: You review all shop changes for brand guidelines, UX standards, and technical accuracy before go-live

• Analysis & Reporting: You monitor campaign and shop performance (Conversion Rate, AOV, Engagement) and derive actionable recommendations for continuous optimization

You have the following experience:

• Excellent English skills and German (nice to have)

• Completed degree in Business Administration, E-Commerce, Marketing, Media, or comparable qualification

• 3-5 years in E-Commerce, Online Marketing, or digital project management, ideally in a D2C environment

• Experience managing shop updates, campaign implementations, and conversion optimization

• Proficient in shop systems (e.g., Shopify), web analytics (e.g., GA4, Looker Studio), and project management tools (e.g., Asana)

• Nice to have: A/B testing tools, UX/Heatmap tools (e.g., Hotjar), CRM tools (e.g., Klaviyo)

That's something you can look forward to:

• Work flexibly, in the way that suits you best. Work when and where you’re most productive – with flexible hours and smart time tracking.

• Home office? Done right. We’ve got you covered: receive a one-time €500 allowance to set up your perfect workspace.

• Fully equipped from day one. Mac or Windows – you choose what works best for you.

• Glow Card – your monthly treat. Get €50 every month to spend however you like – that’s €600 a year, just because.

• Learning is part of the deal. Whether it’s our Glowcademy, dedicated learning time, or personal development support – we invest in you, not just in numbers.

• Let’s Glow! Enjoy 40% off our entire product range – yes, everything.

• Take a break – you’ve earned it. 30 vacation days + 1 personal holiday + up to 10 additional unpaid days off when you need a real reset. Oh, and New Year’s Eve? That’s a day off too!

• Stay healthy, stay glowing. Our company health insurance reimburses up to €600 per year for extras like vision aids, alternative medicine, or dental cleanings.

• Thinking ahead. After your probation period, we’ll contribute €600 toward your pension plan – and if you add more, we’ll top it up with an extra 20%.

• Exclusive partner perks. Get access to discounts and special offers from top brands through our corporate benefit platforms.

• Team spirit to go. Our Glow25 merch is more than just fabric – it’s your badge of belonging.

• Culture that truly shines. For five years in a row, we’ve been recognized as a Top Company on Kununu - proof of the strong, positive, and genuine culture we live every day.

• Move your way. From workouts to wellness retreats – you decide how to stay active. Choose between Urban Sports Club or Wellpass.

Yay! You've made it this far!

But there’s one more thing we want to say: Don’t hesitate! Especially if you’re a woman, or from an underrepresented group. Even if you don’t check every box, we want to encourage you to apply anyway. We believe that a diverse range of perspectives and experiences makes a team stronger – and the stronger our team is, the better we can fulfil our mission of helping people bring more energy into their daily lives.