Security Services Consultant

We are seeking an experienced and customer‑focused technical team member to join our Security Services organization, to focus on a diverse portfolio of CyberArk customers in DACH, Nordics and BeNeLux, but may be assigned to customers throughout all EMEA. 

Our consultants serve as trusted advisors, technical experts, and primary points of contact, ensuring customers achieve long‑term success and value from their self-hosted/on-premises CyberArk Privileged Access Management (PAM) programs.

The person applying should be aware that, with customers transitioning to cloud environments, the role may shift over time from a self-hosted / on-premises-focused role to a PAM SaaS-oriented one.

Our team members typically have two areas of expertise, and while this role is focused on PAM, we are looking for someone who is willing to become an expert in CyberArk’s EPM (Endpoint Privilege Manager) solutions.

Key Responsibilities

Customer Engagement & Ownership

• Serve as the primary technical advisor for assigned customers across EMEA, managing the full lifecycle from onboarding through long‑term adoption
• Build and maintain trusted relationships with operational stakeholders and executive sponsors
• Guide customers on Privileged Access Management and security best practices
• Contribute technical expertise to escalation scenarios where relevant 
• Be the customer technical representative when working with other CyberArk technical teams such as R&D, Support, etc

Technical Leadership & Strategic Advisory

• Provide expert guidance on CyberArk PAM (self-hosted / on-premise) solutions
• Anticipate technical challenges and risks
• Monitor product usage and adoption trends

Solution Delivery & Technical Enablement

• Support planning, implementation, configuration, and expansion of CyberArk PAM solutions and adjacent solutions
• Assist customers with configurations, troubleshooting and integrations

Cross‑Functional Collaboration

• Align with the account team on strategy for your customers and share information
• Collaborate with Product Management, R&D, Support, and Professional Services team
• Represent the customer's voice internally

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