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Key Account Management
Company
Unilever
Location
Hamburg, Germany
Employment type
Full-time
Seniority
Senior
Primary category
Key Account Management
Posted date
25 Mar 2026
Valid through
24 May 2026
JOB PURPOSE
This role exists to drive consistent, competitive, profitable, and sustainable growth across the Foods portfolio. For our Customer Development team, we are looking for a Senior Key Account Manager who will lead key customer relationships and accelerate value creation in a dynamic retail environment.
You’ll be part of a team that believes in doing work that matters — for people and the planet.
Because here, we don’t just hire for jobs. We invite you to be part of something bigger.
KEY RESPONSIBILITIES
Own and deliver the customer strategic business plan internally and externally
Independently manage the customer P&L in close collaboration with the Group Account Manager
Build strong, sustainable customer relationships
Develop and execute integrated promotional plans, including customer sell-in
Lead internal customer processes (forecasting etc.)
Lead local annual contracts and support international negotiations
Support strategic initiatives (3Y plan, JBP, strategic innovation positioning)
Collaborate with cross-functional teams to drive optimal business solutions
Track customer performance and drive best-practice sharing
REQUIRED QUALIFICATIONS
Three to five years of experience in Key Account Management or a related function such as Trade Marketing (FMCG experience is an advantage)
Strong ability to collaborate in cross-functional teams
Team-oriented mindset with strong consumer and customer focus
Excellent communication and relationship-building skills
Strong organizational skills
Fluency in German and English
Solid understanding of the market, retail landscape, and competitive environment
WHAT WE OFFER YOU:
38-hour work week with flexible hours and the option for remote work
30 days of vacation plus December 24th and 31st off
Meal allowance: €65 per month
Access to Manager Check‑Ups – Optional executive‑level health screenings to support long‑term well‑being and performance
Company pension & shares
In-house café: snacks, lunch, and coffee specialties at discounted prices
Discounts via Corporate Benefits
Deutschland Ticket: €50 monthly subsidy or a discounted company bike
Free training opportunities and access to our own learning platform
E-GYM/Wellpass for €20 per month & free corporate health management & a 24/7 counseling service
And the best for last – unlimited ice cream!
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.