(Senior) Shared Digital Workplace Expert – Printing & Conferencing (d/f/m)

Job Description:

In order to support our digital transformation in highly regulated environments, Airbus Defence and Space is looking for a Shared Digital Workplace Expert (d/f/m).

You will join a team passionate about executing digital technologies across Europe. This role combines service delivery management with deep technical project expertise, specifically focusing on conferencing and shared workplace solutions. You will influence culture change, establish new ways of working, and ensure our digital products comply with national regulations while serving over 45,000 users.

 

This role is also available with reduced weekly hours and an adapted scope of tasks.

 

Your location: Ottobrunn/Taufkirchen

 

Our site is just a stone's throw away from Munich, the beautiful capital of Bavaria. Are you into sports and other outdoor activities? The Alps and Lake Starnberg are within an hour’s reach, offering a multitude of recreational options.

 

Our Benefits for You

 

• Fair Compensation & Extras: Attractive remuneration and individual additional benefits, such as company pension schemes, mobility offers (e.g., bike leasing), or corporate discounts with partner companies in accordance with our current guidelines.

• Time for You (and Your Loved Ones): 30 days of annual leave based on our collective agreement (35-hour week); work-life balance through flexible working hours (flextime), mobile working, part-time options, job sharing, and sabbatical opportunities.

• Growth Made Easy: Excellent professional development opportunities and international, group-wide career perspectives.

• Feel Good at Work: On-site company doctor; comprehensive health programs (sports courses, preventive care, etc.), canteen and cafeteria, and local childcare facilities at selected locations.

• Diversity Connects: Work in a diverse environment with more than 140 nationalities, where exchange, mutual support, and inclusion are part of our DNA.

 

Your tasks and responsibilities

• Service & Product Ownership: Act as the expert reference for shared workplace products (Conferencing/Printing), ensuring end-to-end performance, compliance, and user satisfaction for >45,000 users.

• Technical Leadership: Lead the deployment and administration of complex Cisco Meeting Server (CMS) environments, integrating them with CUCM, Expressway, and Google Workspace.

• Service Delivery Management: Manage the German scope (OPEX/CAPEX) and drive the lifecycle management of conferencing assets and printing infrastructure.

• Strategic Advisory: Provide technical guidance to management on R&D programs, strategic technical decisions, and risk assessments for digital products in regulated environments.

• Continuous Improvement: Drive innovation through external benchmarking, pilots (PoC), and Tier 3 support to solve complex transversal incidents and improve system interoperability.

Desired skills and qualifications

• Technical Expertise: Extensive knowledge of on-prem (Cisco CMS) and Cloud-based conferencing, including encryption technologies (eCDN), SIP, H.323, and media routing.

• Network & OS Proficiency: Solid understanding of enterprise network security (Load balancing, Proxies), Linux, VMware ESXI, and monitoring/logging tools.

• Professional Experience: 5 –10 years of experience in deploying complex IPT/web conferencing clusters, ideally at a Cisco CCNP/CCIE Collaboration level.

• Service Management: Proven track record in Service Delivery Management (SDM), ITSM processes, and managing SLAs within a transnational European context.

• Leadership Skills: Proven ability to independently analyze complex environments and propose data-driven solutions to management; demonstrates strong leadership by influencing cross-country strategies, and maintaining a high level of autonomy in high-pressure, regulated contexts.

• Language Skills: German and English fluently 

 

Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.

 

Take your career to a new level and apply online now!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Defence and Space GmbH

Employment Type:

Permanent

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Experience Level:

Professional

Job Family:

Digital <JF-IM-DI>

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.