Solution Advisor Expert (f/m/d) - Focus on Asset and Service Management (Operate & Service)

Berlin, GermanyPosted 1 month agoFull-time

Technical Sales & Pre-Sales

Job details

Job description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll do:

For the Solution Advisory Digital Supply Chain team, we are looking for a Solution Advisor Expert (f/m/d) to further expand our market success. In close collaboration with customers, partners, and internal organizational units, you will work in an innovative and future-oriented field that holds significant efficiency improvement potential for our customers. Your active and creative engagement is key to ensuring maximum success together with your SAP colleagues.

As the go-to person within the sales team for any solution or product questions related to service and maintenance processes, your focus and expertise will lie at the heart of SAP's Intelligent Asset Management portfolio. You are well-versed in maintenance and service processes, their challenges, opportunities, and optimization potential - and you bring hands-on, practical knowledge of the core solutions that power them: SAP Enterprise Asset Management (EAM), SAP Asset Performance Management (APM), SAP Service and Asset Manager, and SAP Dynamic Forms. This specific product depth is what sets you apart and makes you a trusted advisor both internally and with customers.

You will support the full sales cycle — from demand generation and opportunity identification to software demonstration delivery and post-sales customer engagement — helping customers improve service and maintenance excellence by positioning the SAP Business Suite with a focus on supply chain management, Operate & Service, and Business AI.

Your responsibilities will include:

Providing deep process and solution-specific expertise in SAP EAM, APM, Service and Asset Manager, and Dynamic Forms — delivering compelling, hands-on demonstrations and solution presentations tailored to both expert audiences and C-level stakeholders
Generating new cloud software opportunities through proactive positioning of the SAP portfolio, including qualifying customer situations and developing solution proposals with compelling value argumentation
Supporting the account team with presentations and events centered on Operate & Service, contributing to account strategy, competitive differentiation, and the identification of new opportunities
Processing RFPs and planning and executing complex Proofs of Concept (PoCs), particularly around SAP EAM, APM, Service and Asset Manager, and Dynamic Forms scenarios
Establishing yourself as a thought leader within the account team while independently coordinating and planning tasks across the full sales cycle
Transitioning engagements effectively to SAP Consulting or implementation partners, and engaging with customers post-sale to reinforce the SAP vision and ensure eagerness for renewal
Representing the topic area at trade fairs and events, and leveraging digital assets throughout customer engagement including demos, presentations, and other content

What you bring:

5+ years of deep, hands-on expertise in SAP Enterprise Asset Management (EAM) and SAP Asset Performance Management (APM) — you are recognized as an expert in these solutions and bring a strong track record of applying them in customer-facing contexts
Good working knowledge of SAP Service and Asset Manager and SAP Dynamic Forms is strongly desired, as these solutions form a core part of the portfolio you will be representing
Strong understanding of the integration of the Service & Operate Portfolio within SAP S/4HANA, including Plant Maintenance (PM) in ECC is essential for this role
Additional knowledge of SAP Field Service Management (FSM) and SAP Business Network for Asset Collaboration (BNAC) is a welcome plus
Experience in pre-sales, value advisory, or demonstration roles for cloud solutions, including value-based selling approaches (Value Engineering, Value Advisory) and knowledge of Cloud and SaaS/PaaS models in the B2B environment
Experience planning and managing complex Proofs of Concept (PoCs), ideally with a consulting background, and a good understanding of the overall SAP portfolio including the Intelligent Enterprise strategy
Skilled in crafting compelling customer narratives and presentations, with a confident presence at C-level, excellent communication skills, and enthusiasm for innovative solutions
Full working proficiency in German and Business English

Where you belong:

The Solution Advisory department for Supply Chain Management of SAP Germany supports all sales units of SAP Germany with strong expertise in SAP's Supply Chain solution portfolio along the Design-to-Operate process. The team is responsible for driving the sales of SAP's solution portfolio around the end-to-end "Design-to-Operate" process, which encompasses Supply Chain Planning, Product Development, Manufacturing Execution, operational logistics, as well as Asset Management and Digital Service.

We at SAP refer to service and maintenance processes as the "Operate & Service" pillar within our overall "Design to Operate" framework — the best way to describe our SAP Supply Chain Management portfolio. With our expertise and know-how in SAP's Supply Chain solutions, we explore the problems and challenges of our customers and provide the best possible solution capabilities. As Solution Advisory, we take ownership of planning, coordinating, and executing activities that convince customers of our solutions — always focusing on the added value for our customers, enabling us to address their business and IT units even more effectively.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.