Product planning & prioritization:
- Utilize industry experience and knowledge to shape Daylight PMS. Participate in peer review sessions for team control and quality assurance for new features. Contribute to strategic conversations, adding perspective and vision for growing our product in the right way.
- Display knowledge on PMS Complexity, Multi-Property & Enterprise hospitality environments, and Global vs Regional Requirements.
- Create and maintain defined initiative backlog of features for area of ownership in Daylight PMS. Responsible for defining priority and order of feature development for product. Maintain overview of feature delivery including progress, dependencies and delivery dates.
- Identifies, owns and resolves very complex problems in a way that demonstrates balanced judgment. Take on cross module ownership for features as needed to cover gaps.
Stakeholder management & communication:
- Lead theoretical and conceptual workshops, discussions and dialogue; and to provide business and practical context that enables both decision and design conclusions to customers and executive management alike.
- Execute professional presentations for product direction or specific feature functionality. Assist product and market expertise for events such as conferences, tradeshows, webinars, and seminars.
- Lead and collaborate with colleagues in other areas of organization to facilitate efficient working environment and remove any roadblocks. Excel in verbal and written communication and clarity.
Other responsibilities:
- Dotted line responsibility for Product Owners in module areas- first Point of Contact to resolve issues. Guide and support PO for optimal sprint review presentation skills, providing feedback and suggestions as needed.
- Travel domestically and internationally to Shiji offices and Shiji customers for collaboration and presentation.