You’ll be responsible for the cleaning and servicing of public areas in the hotel, ensuring that these are always cleaned to brand standards, and are well presented and maintained.
To be responsible for reporting any maintenance defects in public areas and back of house through.
To ensure that all public areas adhere to all brand standards and quality audit standards.
To be responsible for the cleaning and maintenance of exterior areas of the hotel including but not limited to guest entrances and loading bay areas.
To oversee the delivery and collection of linen and terry on a daily basis.
To be responsible for the stocking of linen and housekeeping supplies on guest floors and in stores, and to ensure that these storage areas are clean and well maintained.
To ensure guest floors are clean and well maintained at all times.
To assist with other tasks to support the housekeeping team as required.
To ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Assistant Head Housekeeper.
To ensure all cleaning materials are handled correctly and to be fully aware of local regulations.
To attend all training sessions required.
To always maintain a positive and friendly attitude, even when working to find solutions to challenges.
To provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests.
To assist in the cleaning of public areas and back-of-house areas as required.