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Senior Manager, Solution Consulting - Security and Identity
Munich, GermanyPosted 2 months agoFull-time
Technical Sales & Pre-SalesSecurity Services & Operations
Company
ServiceNow
Location
Munich, Germany
Employment type
Full-time
Seniority
Manager
Primary category
Technical Sales & Pre-Sales
Secondary category
Security Services & Operations
Posted date
16 Feb 2026
Valid through
17 Apr 2026
The Senior. Manager, Solution Consulting – Security & Identity leads an organization of managers and technical experts dedicated to helping customers reduce risk, strengthen identity governance, and modernize security operations. This is a first line leadership role, reporting to the SC Director of Solution Consulting for Security & Identity, responsible for developing high-performing solution consultants who partner with Sales to deliver outcomes that resonate with both technical and executive stakeholders. This leader ensures the team can translate complex security and identity challenges—across access, risk, and governance—into differentiated, business-aligned solutions. A career-defining opportunity to shape ServiceNow's Security GTM strategy from the ground up — ideal for leaders who want to build, not just inherit.
Key Responsibilities
People Leadership & Development
· Lead, coach, and develop a team of highly technical Solution Consultants — building both consultative depth and the ability to translate technical capabilities into business value.
· Set clear performance expectations, provide regular coaching, and support career progression.
· Build a sales-driven, high-accountability culture centered on continuous skill development in a rapidly evolving security market. This is a fast-paced, build-phase team that values ownership, initiative, and adaptability. Leaders who are comfortable operating with autonomy and driving outcomes will be well positioned to succeed.
Sales Partnership & Deal Execution
· Partner closely with Sales leadership to support pipeline execution and revenue goals in the Security & Identity portfolio.
· Ensure high-quality customer engagements across discovery, solution design, demonstrations, and executive briefings.
· Serve as an escalation point for complex or high-risk deals, ensuring solutions align to customer security and compliance needs.
Security & Identity Solution Leadership
· Guide the team in positioning identity, access, and security capabilities in the context of business risk, regulatory pressure, and operational efficiency.
· Ensure Solution Consultants can clearly articulate value around identity governance, access controls, risk reduction, and security automation.
· Ensure consistent delivery of high-quality POVs and POCs, with the flexibility to step in and lead customer engagements directly when complexity, strategic priority, or team capacity requires.
· Stay current on security and identity trends, threats, and regulatory considerations to inform customer conversations.
Operational Excellence
· Manage team capacity, territory coverage, and prioritization to support the business effectively.
· Drive consistency in security solution messaging, demonstrations, and engagement models.
· Use data and performance insights to improve productivity, deal effectiveness, and customer outcomes.
Cross-Functional Collaboration
· Partner with Product, Security, Enablement, and Marketing teams to share field insights and improve solution readiness.
· Provide structured feedback based on customer and market signals to influence roadmap and enablement priorities.