Company
Lifted, an Upwork Company™
Location
Munich, Germany
Employment type
Contract
Seniority
Senior
Primary category
Customer Experience
Posted date
18 Mar 2026
Valid through
17 May 2026
• Design and execute sophisticated engagement strategies that align with both customer objectives and ServiceNow's strategic priorities
• Develop deep understanding of customer business challenges and transformation goals to align to their compelling narrative arcs
• Partner with sales leadership to identify and capitalize on strategic opportunities within key accounts
• Drive thought leadership in executive engagement approaches and best practices
• Orchestrate strategic, complex pursuits that require adept technology-based problem-solving while delivering a "wow" white-glove experience.
• Orchestrate all aspects of the executive engagement from planning to flawless execution, ensuring every detail exceeds expectations.
• Develop strong relationships with C-level executives, becoming a trusted strategic advisor
• Collaborate cross-functionally to integrate the latest product, industry and solution insights into impactful customer engagements that inspire and ignite.
• Capture and analyze data/feedback to continuously elevate the program experience
• Align technology to storytelling to drive maximum impact through advising technology and speaker bureau on content delivery
• Exemplify ServiceNow's innovative culture through your creativity and white-glove service delivery
• Be a strong voice, owning your seat at the table to instruct and drive a successful program strategy
• Create a culture of proactive sales partnership through ongoing alignment, communication and reporting