Working Student (m/f/d) Customer Experience & Consulting Support

Mode of Employment: Fixed Term / Part-Time; (15 hours / week)

Ready to shape the future of customer experience at Siemens? Join us as a Working Student (f/m/d) Customer Experience & Consulting Support in Munich and bring your analytical mindset, creativity, and passion for innovative solutions into our diverse, collaborative team.

You'll make an impact by

• You support our team in developing and preparing management summaries and presentations, contributing your insights to conceptual questions in the field of Customer Experience Management
• Additionally, you help create and maintain HTML templates and continuously improve internal guidelines, processes, and structured documentation
• By assisting with questionnaire testing, functionality checks, and translation quality assurance, you contribute to maintaining high standards in our projects
• Furthermore, you monitor market and competitor activities related to CXM topics and provide timely input for presentations as well as current ad-hoc requests

This is how you'll win us over

• Education: You are currently enrolled in a university degree program, ideally in business administration, psychology, communication, digitalization, or a related field
• Experience and Skills:
  • Initial experience in consulting, project management, or corporate environments is an advantage
  • Strong affinity for customer experience topics and a high level of proficiency in Microsoft 365 (especially PowerPoint, Excel, Teams, SharePoint)
  • Basic understanding of data visualization, preferably with Power BI
• Ways of Working: You demonstrate a structured working style, quick comprehension, and a proactive, reliable team spirit
• Languages: You have excellent German and English language skills

You are much more than your qualifications, and we believe in the potential of every single candidate. We look forward to getting to know you!

At Siemens, we believe that feeling valued and included is the foundation for doing great work. That’s why we aim to create an inclusive workplace where everyone feels a sense of belonging, and where individual perspectives and experiences are celebrated. Our commitment to fairness and respect extends to every applicant. As an equal opportunity employer, we welcome applications from individuals of all backgrounds and particularly encourage applications from persons with disabilities.

About Us

At Global Business Services (GBS), we shape the Shared Services landscape of the future by supporting companies in all sectors worldwide. When it comes to providing valuable and outstanding solutions tailored to customer’s needs, we are the Partner of Choice.

Our mission is to seamlessly integrate, digitalize and optimize business processes in areas such as Finance, Human Resources, Supply Chain Management, Engineering and many more. To do so, we need you who drive innovation and forge new and sustainable paths for our clients. We offer the opportunity to work in an international network that fosters flexible mobile working while focusing on customer outcomes. At Siemens, you will find the trust and freedom to excel. Let's grow together, to improve how people live, work, make and move.

www.siemens.de/careers – if you would like to find out more about jobs & careers at Siemens.

FAQ – if you need further information on the application process.

If you have any further questions, please do not hesitate to contact us: www.siemens.com/fragenzurbewerbung