Working Student IT Operations (m/f/d)

eleQtron develops and operates full-stack quantum computers based on trapped-ion technology. Quantum computing is a new computing paradigm rapidly approaching commercial viability. Our unique approach combines laser-cooled trapped ions with microwave control and tailored magnetic fields. Our next-generation computing machines under development will be able to find solutions to problems that are out of reach today, thus enabling new innovative products and services for a brighter future.

We are looking for a motivated and curious Working Student IT Operations (m/f/d) to join our growing IT team at eleQtron. This is a hands‑on role where you will learn real IT operations from day one and help us keep our employees productive and secure. If you enjoy solving problems, learning new technologies, and working in a friendly and fast-moving environment this role is perfect for you.

Responsibilities:

As part of the IT Operations team, you will:

• Handle IT support tickets (create, update, document)

• Help prepare laptops and workstations for new employees

• Support onboarding and offboarding processes

• Manage basic user requests (passwords, accounts, MFA issues)

• Keep the inventory of laptops, phones, and licenses up to date

• Assist with meeting room equipment and shared devices

• Update guides, checklists, and documentation

• Escalate issues when needed and learn from your manager

You don’t need to know everything you just need to be willing to learn.

This working student role is part of a clear career path at eleQtron. We will support your development with structured training and certifications.

What You Will Learn:

• Microsoft 365 basics

• IT support & ticketing systems

• Device management and security basics

• How a professional IT Operations team works

• How to communicate effectively with users

What We Expect from You

You are a good match if you:

• Are currently studying (IT, computer science, engineering, or similar)

• Are curious about IT and enjoy learning

• Communicate clearly and politely

• Work reliably and take ownership of tasks

• Pay attention to detail (especially in documentation)

• Good proficiency in English (written & spoken)

Nice to Have (Bonus):

• Basic knowledge of Windows or Microsoft 365

• Interest in IT security or device management

• First experience helping friends or family with IT issues

• Optional: CompTIA ITF+ or similar beginner course

• German language skills
  

Why You’ll Love Working With Us

• Impact: Real responsibility from day one

• At the forefront: Work at the forefront of technology, where academic research meets commercial applications

• Modern workplace: We have a high-quality infrastructure with laboratory space, offices, and meeting rooms

• Growth & Development: Opportunity to grow into a permanent role, with direct mentorship and a clear career path.

• Team spirit: A supportive and friendly team in an international and diverse environment, with regular team events, making having fun at work part of everyday life

• Tools & Setup: Modern IT environment (Microsoft 365, Intune, Entra ID)