Senior Product Manager (data & analytics)

About Userlane

Userlane is a market-leading Digital Adoption Platform that empowers organisations to understand and improve the value of their technology investments. Working with some of the world's most recognisable enterprises, we identify and eliminate adoption barriers and produce a more engaging and productive software experience for employees.

Your mission

Own Application Intelligence at Userlane. You'll shape what we build across App Discovery, HEART Analytics and Portfolio Overview to help enterprise CIOs and IT leaders see where software spending delivers value and where it creates waste. You’ll work on opportunities such as:

• Delivering outcome-linked metrics: Evolve our HEART Analytics to connect usage data to business outcomes like cost savings, efficiency and compliance risk that enterprise executives can take action on

• Building for time-poor executives: Design analytics that bring insights to leaders and answers "what should I do?" not just "what happened?"

• Scaling portfolio intelligence: Define how to connect engagement, cost and risk data across hundreds of applications, helping executives understand where value is created or lost in their software portfolio

• Connecting fragmented data sources: Define the integration strategy to combine Userlane behavioural data with cost data from SAM tools, license data from IT asset management and employee data from HR systems

• Transforming insights into action: Define what turns raw usage data into insights that drive action, not just dashboards people look at once

• AI adoption governance: Extend analytics to measure how AI assistants and agents affect productivity, cost and ROI

Your profile

• 5+ years of product management experience on data/analytics products within a modern product organisation

• You've built analytics for executives or senior leaders - people who need insights pushed to them, not analysts who hunt for data. You understand the difference between interesting data and actionable insight

• You start with the business question, not the data. Your first instinct is "what decision are they trying to make?" rather than "what data do we have?"

• You have strong opinions on data visualisation for time-poor executives and a clear rationale for every data point you include in your solutions

• You've worked in enterprise B2B (not B2C product analytics). Healthcare experience is a strong plus

• You figure out what works by talking to customers and watching them use the product

• You're capable of explaining things to engineers, salespeople, support agents and CEOs alike

• You’re fluent in English (spoken and written)

What's in for you

• Team & Culture: A high-performance culture with great leadership and a fun, engaged, motivated and diverse team with people from over 20 countries

• Impact: You’ll be part of an empowered cross-functional team given the freedom and autonomy to solve real customer problems

• Product strategy influence: Work directly with our VP Product to shape our 2026-2030 strategy as we expand into new sectors

• Market: Userlane is among the global leaders in the rapidly growing Digital Adoption industry

• Growth: We take you and your development seriously. You can expect weekly 121s, a personalised skills assessment and development plan, on-the-job coaching and budget for events and training