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TK
Front Desk & Concierge Representative 20% (Saturday Coverage)
Kusnacht Practice - Zollikon, GermanyPosted 6 months agoFull-time
Hotel OperationsConcierge
Job details
Company
The Kusnacht Practice AG
Location
Kusnacht Practice - Zollikon, Germany
Employment type
Full-time
Seniority
Mid level
Primary category
Hotel Operations
Secondary category
Concierge
Posted date
3 Oct 2025
Valid through
2 Dec 2025
Job description
What are we looking for
We are looking for a professional and service-oriented Front Desk & Concierge Representative to join our team at The Kusnacht Practice. In this role, you will be the first point of contact for our international VIP and UHNWI guests, ensuring a seamless and welcoming experience while supporting with key administrative tasks.Your Responsibilities
- Welcome and assist international VIP and UHNWI guests with discretion and professionalism
- Ensure smooth daily reception routines, including call and email handling in English and German
- Manage mail, courier deliveries, and correspondence
- Keep reception, meeting rooms, and kitchen areas organized, clean, and technically prepared
- Assisting with the preparation and service of food and beverages for clients
- Support events and internal functions (e.g., company lunches)
- Coordinate travel, shipments, and concierge services for guests and staff
- Handle key and badge management for multiple buildings
- Perform general administrative duties (invoicing, filing, scanning, document handling)
You are/have
- Minimum 2 years experience in a similar role; hospitality or 4*/5* hotel background preferred
- Excellent written and spoken English and German (at least C1); other languages are an asset
- Strong interpersonal and customer service skills with discretion and attention to detail
- A flexible, responsible, and friendly host personality who thrives under pressure
- Demonstrating strong teamwork and collaboration skills
- Proficiency in MS Office and MS Teams
- Eligibility to work in Switzerland