Job description
Your mission
At Olmatic, we develop innovative solutions for a sustainable, smart, and efficient energy world. As an Account Manager, you’ll be responsible for nurturing and expanding existing customer relationships, playing a pivotal role in ensuring long-term customer satisfaction and driving sustainable revenue growth.
• Long-term Customer Management: Act as the primary contact for existing customers, ensuring continuous satisfaction and increasing customer loyalty.
• Upselling & Cross-Selling: Proactively identify expansion opportunities, conduct contract negotiations, and leverage potential to drive revenue growth.
• Strategic Account Development: Regularly analyze customer needs, conduct business reviews, and develop tailored strategies to maximize your customers’ success.
• Cross-team Collaboration: Work closely with Customer Success, Product Management, and Sales teams to effectively fulfill customer expectations and objectives.
Your profile
• Solid experience in account management, ideally within a SaaS, software, or technology environment.
• Excellent communication and negotiation skills, with enthusiasm for building long-term customer relationships.
• Strong customer-centric approach, strategic thinking, and analytical abilities to identify opportunities early.
• Familiarity with CRM tools (e.g., Salesforce, HubSpot) and good understanding of sales processes and contract management.
• Proactive mindset, solution-oriented approach, and enjoyment collaborating with interdisciplinary teams.
Why us?
• Purpose-driven Tech: Work on real-world challenges in the energy transition and create sustainable technologies with global impact.
• Flexible & Modern Workplace: Enjoy flexible working conditions, agile methodologies, and an open team culture with flat hierarchies.
• Room for Growth: We offer you time and opportunities to grow personally and professionally—through training, conferences, and exciting innovation projects.
• Tech Stack & Innovation: Experiment with cutting-edge technologies, modern tools, and frameworks—with us, you’re always up-to-date.