Account Manager - APAC

The team

The Corporate Sales team builds long-term partnerships with corporate clients and supports their growth through strong service and tailored solutions.Our interdependent teams work together to have the right people doing the right productive tasks. We ensure meaningful contact with our customers quarterly, so Interprefy remains top of mind, and we are a company's first choice for their multi-lingual needs. We have a sales cycle, not a line, and are constantly looking at how we add value strategically to our customers for us to be in a mutually beneficial business relationship.

The Role- key responsibilities

The Account Manager supports the management and development of customer accounts in the APAC region. This role exists to strengthen client relationships, support renewals and expansion, and develop future commercial capability within the team. You will work closely with broader Sales team, Project Management, and Operations colleagues to deliver a strong customer experience. This is a role for an ambitious professional who wants to grow into a stronger account management profile over time.Only candidates currently based in APAC region will be considered.
Key Responsibilities:
Client / Customer

• Manage and develop a portfolio of 8–12 customer accounts with growing ownership
• Build and maintain strong relationships with key client stakeholders
• Lead regular account check-ins and contribute to Quarterly Business Reviews
• Support renewals, retention, and account expansion activities

Operational

• Coordinate closely with Project Management and Operations to ensure smooth delivery
• Proactively identify delivery or service risks and escalate appropriately
• Support pre- and post-event follow-ups and client communications

Business Development / Growth

• Identify and qualify upsell and cross-sell opportunities within assigned accounts
• Contribute to account growth plans under senior guidance
• Support outbound and expansion initiatives within the region

Administrative / Reporting

• Maintain accurate CRM records and account documentation
• Prepare basic revenue forecasts and pipeline updates
• Create quotes and support pricing and invoicing processes

Key experiences and competencies

Who are you?

• Client-focused and relationship-oriented
• Organised and reliable
• Proactive and solution-oriented
• Open to feedback and learning
• Comfortable working in a remote, international environment

Must-haves

• 2–4 years of experience in account management, customer success, or B2B sales
• Proven experience managing B2B customer relationships
• Strong written and verbal English communication skills
• Experience working with CRM systems
• Ability to manage multiple priorities in a remote environment
• Strong organisational and follow-up skills

Nice-to-haves

• Experience in SaaS / B2B technology
• Exposure to Event Tech or Language Services
• Hybrid AM / CS / PM background
• Outbound or prospecting experience