Operations Manager (m/f/d)

Your mission

• You will manage the operations of one of our establishments and be the conductor of a smooth gastronomic experience.
• As our Operations Manager, you will be responsible for every aspect of the operation - be it the impeccable service, the creative cuisine or the hospitality experience
• You will work as part of a team with other Elaine's World Operations Managers as well as directly with your team.
• You will lead, train and motivate a highly dedicated team of approximately 10-20 staff to ensure that we consistently meet and exceed our quality standards at Elaine's World.
• Together with your team, you will provide excellent service to our guests and contribute to the achievement of our key performance indicators.
• With your experience in gastronomy, you see more than just the daily routine. You recognize opportunities for optimization and continuously implement process improvements.
• You work hand in hand with the management and our Food and Beverage Managers to actively drive budget planning and control.
• The creation of our drinks and menu is not just a task for you, but a passion. Working closely with our Food and Beverage Managers, you will help shape the culinary experience of our guests.
• You are familiar with handling high-quality products.
• Taking key figures into account, you will draw up the personnel plan and adjust personnel budgets in consultation with your line manager.
• Regular inventories, reporting of key figures in management meetings and maintaining digital solutions are part of your job.

Your profile

• Many years of experience in gastronomy and restaurant management, preferably in fine dining concepts
• Top experience in leading teams of between 15-30 employees
• Completed gastronomic training or sound professional experience
• Cordiality, openness and resilience
• Leadership and team management skills with clear management skills
• Strong understanding of service and quality standards.
• Organizational skills and the ability to work effectively in a fast-paced environment
• Passion for gastronomic trends (national/international) and guest satisfaction.
• Good communication and problem solving skills.
• Willingness to work flexible hours.
• Very good language skills in English and German

Why us?

• A young team that has grown together with around 90 employees in a family & owner-managed working atmosphere and flat hierarchy.
• Individual promotion opportunities and active participation within a growing company with currently 6 locations and other concepts
• An inspiring working environment in which innovation is valued and encouraged.
• Short decision-making and communication channels.
• Regular employee & team events.
• Remuneration above the industry average.
• Individual talent development and personal mentoring as part of projects.
• Special conditions with our cooperation partners such as Fitseveneleven-Gyms, Allianz Insurance, Barry's and many more.
• Mobility guarantee in Frankfurt (Germany Ticket)
• Good transport links to the workplace.
• Company benefits within Elaine's World.
• Company equipment such as company laptop, cell phone, company car and permanent workplace.
• Allowance for daily meals.