Senior IT Specialist (m/f/d)

Your mission

As a Senior IT Specialist, you will own our day-to-day IT operations, support and guide the IT team, act as an escalation point for complex issues, and help shape a scalable and secure IT setup as we grow.

YOUR TASKS:

• Ensure timely resolution of IT issues, service requests and user support needs by creating and improving our procedures, tooling and guidelines. 
• Support and guide part of the IT support team, jumping in when needed and helping set clear, practical standards. 
• Maintain system security, performance, backups, and data integrity. 
• Be a go-to escalation point, working hands-on with the team to solve more complex technical challenges. 
• Coordinate IT projects, vendors, policies, and technology solutions to support business operations. 
• Help shape our IT setup as we grow, contributing to IT strategy, architecture decisions, and continuous process improvements. 

Your profile

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience). Alternatively, you have successfully completed an IT apprenticeship. 
• Proven work experience in IT support, systems administration, IT project management or a related role 
• Strong knowledge of computer systems, networks, and common business applications combined with experience with cybersecurity practices and data protection. 
• Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco) 
• Excellent communication skills in English (C1+). German skills as a nice to have. 
• Ideally, you have also mentored or assisted some junior IT professionals. 

Why us?

• Be part of a small and rapidly growing team in Berlin and Munich with big ambitions and backed by top European VCs, including Atomico and Cherry Ventures. 
• Become part of the IT revolution and help us build the most compelling IT Management Platform in the market. 
• Attractive compensation package, including a virtual share package (VSOP). 
• High responsibility and ownership from day one. 
• Flexible work environment: hybrid work set up and employee benefits (public transportation ticket or Urban Sports Club, Corporate Benefits).
• Well-equipped offices in Munich and Berlin.