Director of Product - Buyer Experience (m/f/d)

About

As a Director of Product - Buyer Experience (m/f/d) you will define the vision, strategy, and execution for how buyers discover, evaluate, and engage with Chrono24. You’ll lead a multidisciplinary team to deliver seamless, trusted, and inspiring experiences that drive satisfaction, conversion, and long-term loyalty. Acting with a general manager mindset and approach for your domain, you’ll combine strategic leadership with hands-on execution to create measurable impact across the global marketplace.

What you can expect

• You define and drive the vision, strategy, and roadmap for the Buyer Experience domain, aligning with Chrono24’s overall product strategy.

• You act as the GM of your organization, owning key success metrics such as user engagement, conversion, retention, and marketplace growth.

• You inspire, mentor, and develop a team of product managers, designers, researchers, and engineers, fostering a culture of accountability, creativity, and impact.

• You collaborate deeply and frequently across the organization with other teams and functions, including: Product, Technology, Finance, Operations, Data, Customer Service, and more.

• You use data, experimentation, and customer insights to prioritize initiatives that drive tangible improvements to buyer trust, engagement, and lifetime value.

• You build a highly-functional team, with strong partnership between Product, Design, Research, and Engineering functions to ensure seamless customer experiences, consistent delivery, and technical excellence.

• You serve as the primary voice of the buyer in company-wide strategy discussions, influencing decisions across the organization.

What sets you apart

• Seasoned Product leadership with significant experience in global marketplaces and/or e-commerce.

• History of building high-performing, cross-functional teams – ideally with prior experience leading combined Product and Engineering teams.

• High degree of skill leveraging data and experimentation to inform strategy, measure performance, and deliver impact.

• Industry-defining standards and a strong attention to detail, with equal comfort with presenting a vision to executives as with reviewing a product spec with your team.

• Excellent written and verbal communication with a history of building trusting relationships, alignment, and highly-effective collaboration.

• Global outlook with strong expertise understanding, building for, and operating in a diverse array of worldwide markets.

• Very good English skills; German proficiency is a big plus.

• Excitement for working in a fast-moving, international environment, prepared to both leverage a hybrid, flexible environment for maximum effectiveness and to engage in person with your teams in Karlsruhe.

• Don’t worry: watch expertise isn’t a must – we’ll teach you everything you need to know!

What we offer

• No back doors: We only offer permanent employment contracts.

• 30 days of vacation per year.

• Working from HQ in Karlsruhe? Our kitchen conjures up a truly excellent, free meal for you every day.

• On December 24th and 31st, we’ll give you an additional day off.

• Work abroad for up to 20 days per year: Working with a sea view? Yes, please!

Diversity@Chrono24: We believe in the power of diversity.

Diversity is our strength.

At Chrono24, we embrace diversity because we believe it enriches not only our corporate culture but also our success. Be yourself – and let’s achieve great things together!