Endpoint & MDM Manager

About the role

SumUp is looking for an Endpoint & MDM Manager to join our Corporate IT team. In this role, you will be the technical lead and architect for our global device landscape, acting as the bridge between high-level security requirements and day-to-day operations. Your mission is to transform our high-volume environment into a "silent" operation where every device is compliant, tracked, and managed without manual intervention.  You will manage a fleet of 3,800+ devices across multiple regions, with a roughly 2:1 MacBook to Windows split, requiring deep fluency in both ecosystems.

You will join a global team consisting of System Administrators, and external admins across the EU and the Americas, reporting to the Head of Global IT. You will build a team, create detailed documentation, and provide strategic training to the wider global team.

What you’ll do

• Conduct a comprehensive audit of our current Azure/Entra setup and lead the "clean up" to ensure our security and compliance posture is top-tier.
• Review and manage our Zero-touch deployment strategy using ABM, DEP, and Windows Autopilot to ensure a perfect first-day experience for every new hire.
• Drive the adoption of AI-powered tooling and automation to reduce manual device management toil and scale the team's operational output.
• Partner closely with the Systems Engineering function to ensure device compliance policies and identity controls are aligned, with clear ownership boundaries between endpoint and identity.
• Solve the complex puzzle of hardware/software lifecycles by integrating the CMDB with our Service Desk, bringing automated asset recovery and sustainable e-wasting to life.
• Act as the primary stakeholder for Security and People teams, ensuring 100% device compliance and frictionless onboarding/offboarding.
• Determine if and when our infrastructure is ready for its next evolution, managing migrations from current setups to specialized tools like Kandji (Iru).
• Collaborate with Finance and Procurement on hardware budgets, leasing contracts, and asset lifecycle costs.

You’ll be a great fit for this role if

• You have 5+ years of experience in a Senior IT Operations or Systems Engineering role, with a track record of acting as a technical lead or mentor.
• You are an expert in Azure and Entra ID, with a deep understanding of managing identity and devices within the Microsoft ecosystem.
• You have mastered Zero-Touch Deployment and have proven experience architecting solutions with Windows Autopilot and Apple Business Manager.
• You have successfully navigated MDM migrations, specifically moving fleets to specialized tools like Kandji or Jamf.
• You possess expert-level knowledge of both macOS and Windows 10/11 troubleshooting and configuration.
• You have a "Systems-Thinking" mindset, preferring to build automated solutions rather than applying "band-aid" fixes to root causes.
• Comfortable with scripting and automation (Bash, PowerShell, or Python) - you don't need to be a developer but you should be able to build and maintain your own tooling.
• You are energized by "cleaning up": You aren't looking for a mature, fully documented fleet and ideally want to be the one to build the global blueprint for how SumUp scales.

Nice to have

• Hands-on experience with specialized Mac MDM tools like Kandji, Jamf, or Mosyle.
• Experience in Fintech or regulated environments (understanding SOC2 or ISO compliance).
• Experience negotiating and managing contracts with international hardware and leasing partners.

Why you should join SumUp:

🌍 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup.

🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

📚 A dedicated annual L&D budget of €2,000 for attending conferences and/or advancing your career through further education.

🚀 Enrolment onto our VSOP program: You will own a stake in SumUp’s future success

💶 A corporate pension scheme where we match up to 20% of your contributions

🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp.

🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team.

🚵🏾‍♂️ Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, relocation assistance, subsidised office lunches.

About us:

Be empowered to do more that matters.

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 36 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. 

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited.

Explore career opportunities with us and join a team driven by collaboration, innovation, and a shared vision of creating a world where everyone can build a thriving business. Discover more about our vibrant and inclusive work culture and how we work on our careers website, and follow our journey on LinkedIn and Instagram.

 

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.